Terms of Service
Last Updated: January 19, 2026
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Heritage Dynamic C.I.C. ("Company," "we," "us," or "our"), a Community Interest Company registered in England and Wales. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services Provided
Heritage Dynamic C.I.C. provides digital heritage preservation services, including:
- 3D scanning and LiDAR documentation of heritage sites
- Digital archiving and virtual tour creation
- On-site heritage tours and educational workshops
- Consultation services for heritage organizations
- Free educational resources for schools and communities
As a Community Interest Company, all surpluses from our services are reinvested into our social mission of preserving architectural heritage for public benefit.
2. Eligibility and Registration
By using our services, you represent that:
- You are at least 18 years old or have parental/guardian consent
- You have the legal capacity to enter into binding contracts
- All information you provide is accurate and current
- You will comply with all applicable laws and regulations
3. Booking and Payment Terms
3.1 Bookings
All bookings for tours, workshops, and scanning services are subject to availability. We will confirm your booking via email. A binding contract is formed upon our confirmation and your payment.
3.2 Payment
Payment is required in advance unless otherwise agreed. We accept major credit cards, bank transfers, and other methods as specified. All prices are in GBP and include VAT where applicable.
3.3 Cancellations and Refunds
- Cancellations made 14+ days before service: Full refund
- Cancellations made 7-13 days before service: 50% refund
- Cancellations made less than 7 days before service: No refund
- We reserve the right to cancel services due to unforeseen circumstances with full refund
4. Intellectual Property Rights
4.1 Our Content
All content on this website, including 3D models, photographs, text, graphics, logos, and software, is owned by Heritage Dynamic C.I.C. or licensed to us. It is protected by UK and international copyright, trademark, and other intellectual property laws.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. Educational institutions may use our free resources as specified in accompanying licenses.
4.3 Restrictions
You may not:
- Reproduce, distribute, or create derivative works without written permission
- Use our content for commercial purposes without a license
- Remove copyright notices or proprietary markings
- Reverse engineer or attempt to extract source code
5. User Conduct
When using our services, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful code, viruses, or malware
- Attempt unauthorized access to our systems
- Interfere with the proper functioning of our services
- Impersonate any person or entity
- Collect or harvest personal data from other users
- Use our services for spam or fraudulent activities
6. Disclaimers and Limitations of Liability
6.1 Service Availability
Our website and services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free operation. We may suspend or terminate services for maintenance or other reasons.
6.2 Professional Services
While we strive for accuracy in our 3D scanning and documentation, we cannot guarantee that our services will meet all specific requirements. Scanning accuracy depends on various factors including site conditions and equipment limitations.
6.3 Limitation of Liability
To the fullest extent permitted by law, Heritage Dynamic C.I.C. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
7. Indemnification
You agree to indemnify and hold harmless Heritage Dynamic C.I.C., its directors, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for third-party content, privacy policies, or practices. Your interactions with third parties are solely between you and them.
9. Data Protection and Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with UK GDPR. By using our services, you consent to our data practices as described in the Privacy Policy.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or website notice. Your continued use after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.
11. Termination
We may terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms. Upon termination, your right to use our services ceases immediately. Provisions that by nature should survive termination shall remain in effect.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We encourage resolving disputes informally by contacting us first. If informal resolution fails, you agree to attempt mediation before pursuing litigation.
13. Community Interest Company Status
Heritage Dynamic is a Community Interest Company regulated by the C.I.C. Regulator. Our constitutional documents include an asset lock ensuring that our assets and profits are used for community benefit. We are committed to transparent reporting of our social impact and financial activities.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Heritage Dynamic C.I.C. regarding your use of our services.
Contact Information
If you have questions about these Terms of Service, please contact us:
Email: legal@heritagedynamic.org
Post: Heritage Dynamic C.I.C., 65 Bridge lane, Appleton, Warrington, WA4 3AU
C.I.C. Registration Number: 16968864